We offer a number of financing plans through Flexiti, ranging from 3 months to 1 year with no interest, no payments on approved credit. Occasionally, we offer promotions featuring additional longer terms. See a sales associate for details.

The financing process is simple and usually takes only a few moments. Complete an application with one of our sales associates in-store. Government-issued picture ID, plus one other piece of approved ID is required with your information. A credit card allows for a quick application.

Financing will be provided upon applicant approval.

All sales are final upon delivery or pickup from warehouse.

Due to the unique nature of custom orders, a non-refundable deposit of 20% is required prior to the order being placed. Due to unforeseen delays from our suppliers or other factors beyond our control, arrival dates on Custom Orders and items that are not in stock are estimates only.

We want you to be comfortable with your new mattress. If after the initial break-in period you find you’ve made the wrong choice, Ashley Homestore Atlantic will provide a one-time exchange of a mattress (of equal or lesser value) after a period of thirty days, but before 60 days have elapsed. To qualify, a mattress protector must be purchased from Ashley Homestore Atlantic at the time of the mattress purchase and be installed on the mattress for the duration of use and ownership.

Our delivery fee starts at $99.99 plus tax. The service includes full set-up of non-Ready-To-Assemble merchandise, as well as removal of any debris left from the packaging. Please check with your sales associate for details.

Please have your space prepared to receive your new furniture as we are not insured to move products beyond what is on our delivery documents.

All products must be paid in full prior to delivery. Delivery charges, once goods are received, are non-refundable. If our delivery service is required for additional products, an additional delivery fee will be applied to the order.

All balances must be paid in full before the product is available for pick-up or scheduled for delivery. Delivery charges, once goods are received, are non-refundable. As part of our delivery service, we will contact you the day before your booking with a three-hour window for delivery time. Our delivery team will only be responsible for the product that is on the invoice. Please have your space prepared to receive your new furniture as the delivery team will not move existing products to make way for the new items. We will not be responsible for damages to property or furniture should you require us to force the new product into the area.

We believe in creating an environment that is sanitary and safe for our employees. For these purposes, mattresses or box springs must be in mattress bags supplied by our store. For the protection of our drivers, we require that you provide a safe environment to complete the delivery. Conditions should include, but are not limited to, shoveled and de-iced driveways, walkways and steps, and secured pets. At their discretion, the delivery team can cancel a delivery if their safety is impaired. An additional delivery fee will be applied to the order for the re-delivery of the product. Our drivers are also required to keep their boots on throughout the entire delivery – we apologize for the inconvenience.

For product being picked up at our warehouse at 21 Topple Drive Dartmouth, we require advance notification to access and prepare your order. Please call us at 902-455-9433 at least 40 minutes in advance to advise us of your intended pick-up time and we will coordinate the process with the warehouse. If you reside outside of Dartmouth, we require 24 hours’ notice to identify and inspect the goods.

To help facilitate your pick-up experience, please have a copy of your ID and your invoice. If a third party will be picking up the items, arrangements should be made at the time of purchase. It is your responsibility to bring any packing materials required to safely transport the product. We will not be responsible for any damages that are incurred after the product has left our facility.

Any products being picked up from our warehouse must be inspected before leaving the building

Here at Ashley Homestore Atlantic, we specialize in custom upholstery, which is designed to suit a particular interior décor. Our furniture catalogs extend beyond the space in our store. Any items that are not part of the core lineup are considered a custom order. One of our Furniture Consultants will work with you to find a piece that is perfect for your space.

Due to factors beyond our control, arrival dates on Custom Orders are estimates only. A non-refundable deposit of 20% is required before any Custom product can be ordered. We reserve the right to set a higher non-refundable deposit at the time of order. We do not accept returns on Custom Orders.

At Ashley Homestore Atlantic, our products carry a manufacturer guarantee for quality material and workmanship. Our goal is to uphold the manufacturer’s warranty within the parameters they provide. If you have any questions concerning your purchase, please don’t hesitate to contact one of our sales associates.

We do not sell extended warranties. Instead, we offer our Peace of Mind Coverage that protects you from life’s unexpected accidents like spills, stains, and damages. Plus, if no claims are made during the coverage period, you’ll get 100% of the value back as a store credit! It includes accidental damage protection, in-home service, free cleaning solution, and even covers power components and product replacements.

Some exclusions apply — view full details HERE.

If you require service, please email service@ashleyatlantic.ca . Make sure to include your full name, invoice number, and a brief description of the issue. Digital images of the affected pieces are highly recommended to help us resolve your issue quickly.