Product Protection Benefits
extended coverage
Extend the life of your manufacturer
warranty in case of a mechanical
or electrical failure.
accidental damage
Accidents can happen. Your Ashley
furniture is covered for repairs
or replacements if they do.
*Limitations and exclusions apply. Read the terms and conditions below. Currently available in-store only.
why add product protection?
We understand that life can sometimes get in the way of the pieces you really want. With Peace of Mind Coverage, you can rest easy knowing that spills, stains and damages will be treated swiftly. Plus, if you don’t have any claims during the coverage period, you will receive 100% of the coverage value back as a store credit. Some exclusions apply. See store for complete details.
Product Protection Coverage
You are eligible to receive a credit (Peace of Mind Credit) equivalent to the price paid, excluding taxes, for the cost of the Peace of Mind Coverage if no claims have been filed during the coverage period.
The Peace of Mind Credit can be redeemed in-store at any Ashley Homestore Atlantic.
The Peace of Mind Credit is redeemable following the end of the claim-free coverage period and remains valid for 90 days thereafter. The Peace of Mind Credit holds no cash value and cannot be applied to previous purchases.
Any unused Peace of Mind Credit amount will automatically expire 90 days following the end of the claim-free coverage period without any additional notice.
How it works
Live it up at home with peace of mind knowing your investments are covered. Ashley offers product protection that continues your coverage after the manufacturer’s warranty expires through your chosen coverage term. Depending on the product, your product may be covered from accidental damage starting on day one through your chosen coverage term.
Coverage Benefits
GET YOUR INVESTMENT BACK
No Claim = 100% Value Back In-Store Peace of Mind Credit.
ACCIDENTAL STAIN & DAMAGE PROTECTION
Stain removal and repair of accidental damage.
5 YEAR DURABILITY COVERAGE
Repair and product replacement in the event of product failure including joints, springs, frames with Peace of Mind Coverage.
5 YEAR POWER & MOVING PARTS COVERAGE
Repair or product replacement for all moving parts with Peace of Mind Coverage.
5 YEAR FULL SUITE REPLACEMENT
Replacement of model collection items when purchased as a suite with Peace of Mind Coverage.
What Does it Cover
- Household food and beverages
- Human and pet bodily fluids
- Household food oil and grease
- Dye transfer
- Cosmetics or nail polish
- Ballpoint pen ink or crayon
- Rip, tear or cigarette burn(s)
- Frame, springs, joints, or mechanisms
- Power motion components
- Liquid marks or rings, heat marks
- Scratches which penetrate the finish
- Warping, lifting or bubbling of veneers
- Breakage of glass
- Product replacement if qualified
- Unlimited service requests
- Money-back guarantee
Frequently Asked Questions
Ashley offers a seamless protection experience that provides added peace of mind. Enjoy your covered product without worry.
If you return your product, Ashley will request your contract be cancelled and will work with their partner to get you a refund (less any claims costs).
Yes. For most eligible items including indoor furniture, outdoor furniture, and mattresses.
At the moment, Peace of Mind Coverage is only available for in-store purchases.